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How to Switch Natural Gas Suppliers in Pennsylvania

Most Pennsylvania residents have the power to choose their natural gas supplier. Please note that competitive offers may not be available in all areas. 

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How to Switch Gas Providers

Switching gas suppliers is easier than you may think. Follow these three easy steps to take control of your gas bill.

Step 1

Compare Offers

The Pennsylvania Public Utility Commission’s shopping tool makes it easy to compare gas supplier prices. Keep in mind that competitive offers may not be available in all areas. 

If you are comparing suppliers outside of this website, you can look for its name on our list of licensed gas suppliers.

Compare Offers
Step 2

Sign Up With Your New Gas Supplier

You are free to sign up for service with a new gas supplier by calling them or signing up on their website. Review your agreement with your current gas supplier before shopping for a new gas supplier to see if there are any penalties for early cancellation. If you are not sure, call your current gas supplier.

Step 3

Receive Written Terms and Conditions

When you choose a natural gas supplier, it will notify your natural gas utility of the change. The natural gas utility will then contact you by mail to verify your change in natural gas supplier. Your new gas supplier will send you a written disclosure statement explaining your terms and conditions. 

What You Are Actually Switching

When you switch natural gas suppliers, you are changing the company that supplies the actual gas to your local gas lines. You are not switching to different physical gas lines.

Learn More About Suppliers

Frequently Asked Questions

The power to switch natural gas suppliers gives you greater control over your home or business’s energy bill. For example, if you can get a lower price from a competing supplier, you can switch over to its plan. Competitive offers may not be available in all areas.

It’s easy, safe and continual.

You can shop for a natural gas supplier at any time. The effective switch date will depend on your next meter read date, which can take three to eight weeks. Check with your natural gas distribution company (NGDC) for more exact information on its switching timeline.

It depends. If you already have an agreement with a natural gas supplier, and you want to switch to a different supplier, carefully review your contract’s disclosure statement to see if there are any penalty/switching or cancellation fees. Call your current supplier if you are unsure.

No. Your natural gas distribution company (NGDC) will continue to bring the gas to your home through the existing pipes. The NGDC owns the pipes and maintains them.

Your choice will typically take effect at the beginning of the first possible billing period following a three-day right of rescission period and a five-day confirmation period.

These periods help prevent "slamming", which is the unauthorized transfer of utility services without the customer's consent. To help prevent slamming (whether you made an agreement with a supplier in person, on the phone or over the internet), your chosen supplier must send you the new contract agreement by U.S. mail, hand-delivery or electronically. Once you receive the contract, you have three business days to accept or decline the agreement. You may cancel in writing, orally or electronically, if available, by contacting the NGS. Waiver of the three-day right of rescission is not permitted.

In addition, when your local NGDC receives notification of a supplier change from your new supplier, the NGDC will send you a confirmation letter by the end of the next business day. You must respond to the local NGDC within five days if the information is incorrect. During that five-day period, if you notify your NGDC that you did not authorize the change of supplier, the supplier change will be canceled.

Additional Resources

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